Returns are for store credit or product exchange only.
If you have any size & fit questions, please see our guides; or contact us via email (firstname.lastname@example.org) or phone (United States: 800.339.3310; International: 203.972.8900) and we will do our best to help you choose the right size or answer product questions.
* We will not process any returns without a completed and signed Return Authorization Form.
A copy of this form was included in your package on the reverse side of your packing slip, if you need to print another copy please click here.
If you want to exchange a product for something different (size, etc), we may charge to re-ship international packages. We are sorry, we cannot refund shipping charges.
Under no circumstances can we accept any worn or tried on hosiery or panties for exchange or store credit.
For health reasons panties are final sale and can not be returned. All original packaging must be intact and unopened for return.
Please remember to include in the return package a filled out and signed Return Authorization Form or we will not process your return. Please use some form of return shipping that includes tracking information, as we are not responsible for lost packages.
You must return merchandise within 30 days from the date the order is shipped to receive store credit or replacement merchandise.
When your return is received by us we will issue a store credit or send replacement merchandise. Store credit is good indefinitely.