Please Read the Following to Avoid Delays:
StockinGirl makes every effort to process orders received online within 24-48 hours when orders are placed before 10 a.m. Eastern Standard Time, Monday through Friday. If orders are placed on the weekends and Holidays it may take longer. Processing can also take longer during large promotions and sales. If you order something to be shipped overnight or two day, it may be shipped immediately so changes cannot be made .
Shipping labels and packaging are completely discreet. We do not sell, share or disclose any of your private information to other individuals or companies.
If it is after 10 a.m. and need your order shipped Overnight or 2 Day Express, please telephone an order to us at 914-864-0411 We accept telephone orders for Express Shipments until 3:00 p.m., EST.
*Please Note: Orders over $150 will require a Signature Confirmation. We are not responsible for unclaimed packages, after 3 days they will be returned to us and you will need to pay a reshipping fee.
International ShippingPlease Note: If you select International First Class Mail USPS states "First-Class Mail International Delivery Time: The First-Class International Mail generally takes 7 days to 21 days. But, you should also know that USPS does not guarantee the First-Class International time of delivery. The mail may reach its destination by ground, air or a mix of both." If you need a package faster please select USPS International Priority Mail.
Duty and Taxes:
You are responsible for paying all of your country's Duty and taxes. These are not always levied, but if they are and if you do not pay these taxes, they will be reverted to us to pay. We will charge your credit card for these amounts. We will e-mail you with the amount and the proof of charge. We are sorry, but we cannot absorb these charges, nor can we ignore them. Rates may vary based on weight of package. If your country is not listed, please contact email@example.com and perhaps we may be able to help.
If you have any ordering questions or concerns, please telephone us prior to placing your order at 1.914.864.0411 U.S. callers only. International customers please dial 001.914.864.0411 Or you can e-mail our customer service department at firstname.lastname@example.org