Please Read the Following to Avoid Delays:StockinGirl makes every effort to process orders received online within 12-48 hours when orders are placed before 10 a.m. Eastern Standard Time, Monday through Friday. If orders are placed on the weekends and Holidays it may take longer. Processing can also take longer during large promotions and sales. If you order something to be shipped overnight, two day express or priority mail it usually ships as soon as possible. Once orders are sent to be processed we can not make adjustments or cancel the order. If you notice any issues please contact us immediately so we can try and rectify the issue.
Privacy:Shipping labels and packaging are completely discreet. We do not sell, share or disclose any of your private information to other individuals or companies.
Domestic Shipping:If it is after 10 a.m. and need your order shipped UPS Overnight or 2 Day Express, phone in your order to us at 914-222-1983. We accept phone orders for Express Shipments until 2:00 p.m., EST. *Please Note: Orders over $150 may require a Signature Confirmation. We are not responsible for unclaimed packages, after 3 days they will be returned to us and you will need to pay a reshipping fee.
International Shipping:Please Note: If you select International First Class Mail USPS states "First-Class Mail International Delivery Time: The First-Class International Mail generally takes 7 days to 21 days. But, you should also know that USPS does not guarantee the First-Class International time of delivery. The mail may reach its destination by ground, air or a mix of both." If you need a package faster please select USPS International Priority Mail.
Duty and Taxes:You are responsible for paying all of your country's Duty and taxes. These are not always levied, but if they are and if you do not pay these taxes, they will be reverted to us to pay. We will charge your credit card for these amounts. We will e-mail you with the amount and the proof of charge. We are sorry, but we cannot absorb these charges, nor can we ignore them. Rates may vary based on weight of package. If your country is not listed, please contact firstname.lastname@example.org and perhaps we may be able to help.